Q & A

Products

 

How will I know my exact ring size?

You should take a simple thread and wrap it around the finger you want to measure. Place the thread on a ruler and write down the length of the thread - that is the circumference of your finger.

 

How will I know what necklace length to choose?

Take a thread and measure it on a long ruler or a measurement tape. Gently and loosely surround your neck with the thread - this will help you understand the necklace lengths we offer on our site and choose the one most suitable for you. It is important to note that the pendant you choose is not included in the length of the necklace as written in the product details.

 

A product I really like is sold out. Could you make me a new one?

Most of our jewelry can be made to order. You can write us via this email: fichi.studio@gmail.com and ask about specific items. Please note that making an item to order takes anywhere between 2 to 3 weeks.

 

Delivery

 

Can you gift wrap my order?

Sure! You just have to note in the comment section of the shopping cart that you are purchasing this item as a gift, and we will make sure to wrap it beautifully for you.

 

Can I attach a card to my order?

No problem. Just write the content of your card in the comment section of your shopping cart, and we will make sure to attach it to your purchase.